Welcome to PrigoShop. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website.

1. General

PrigoShop operates as an online shopping platform offering products to customers through our website.

By using our website, you confirm that the information you provide is accurate and that you agree to follow these Terms & Conditions.

PrigoShop reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.
• Product measurements may have minor variations.
• Product availability may change without prior notice.
• Images may sometimes be used for illustrative purposes.

If a product is unavailable after an order has been placed, we may contact you regarding the order or cancel the order and provide an appropriate resolution.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

PrigoShop reserves the right to correct pricing errors, promotional errors, or other inaccuracies.

If an incorrect price is displayed due to a technical or human error, we may cancel the affected order after informing the customer.

4. Orders

When you place an order through PrigoShop, you agree to provide accurate and complete information, including:

• Full name
• Phone number
• Delivery address
• Product and quantity
• Other information required to process the order

Placing an order does not always guarantee that the order will be accepted.

PrigoShop reserves the right to verify, reject, or cancel an order when necessary.

5. Order Verification

For certain orders, our customer service team may contact you by phone or other available communication methods to verify the order.

If we are unable to confirm the order or identify suspicious or inaccurate information, the order may be cancelled.

6. Delivery

We aim to deliver orders within the estimated delivery timeframe provided at the time of purchase.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Unforeseen circumstances
• Other logistical issues

Delivery times are estimates and may not always be guaranteed.

Customers are responsible for providing a correct and complete delivery address and an active phone number.

7. Delivery Charges

Applicable delivery charges will be displayed or communicated during the ordering process.

Delivery charges may vary depending on the customer’s location, order size, promotional offers, or other applicable conditions.

8. Cash on Delivery

Where Cash on Delivery (COD) is available, customers may pay the applicable amount to the delivery representative upon receiving the order.

Customers should check the order information before completing the payment.

9. Order Cancellation

Customers may request to cancel an order before it has been shipped.

Once an order has been dispatched, cancellation may no longer be possible.

PrigoShop may also cancel an order if:

• The product is unavailable.
• The provided information is incorrect or incomplete.
• The order cannot be verified.
• There is suspected fraudulent or abusive activity.
• A pricing or technical error has occurred.
• Delivery to the provided location is not possible.

10. Returns & Refunds

Returns, replacements, and refunds are subject to our Return, Refund & Cancellation Policy.

Customers should review that policy before placing an order.

Products may need to meet specific conditions to qualify for a return or replacement.

11. Customer Responsibilities

Customers agree to:

• Provide accurate contact and delivery information.
• Provide an active phone number.
• Accept confirmed orders.
• Inspect products when applicable.
• Follow the applicable return and refund procedures.
• Avoid fraudulent, abusive, or misleading use of the website.

Repeated fake, refused, or fraudulent orders may result in restrictions on future purchases.

12. Website Usage

You agree not to misuse the PrigoShop website or attempt to:

• Gain unauthorized access to the website or its systems.
• Interfere with website functionality.
• Use automated methods to collect website information without permission.
• Submit false or fraudulent information.
• Use the website for unlawful purposes.

PrigoShop reserves the right to restrict or terminate access where necessary.

13. Intellectual Property

Unless otherwise stated, the content available on the PrigoShop website—including logos, graphics, images, text, product descriptions, design elements, and other materials—is owned by or licensed to PrigoShop.

You may not reproduce, copy, modify, distribute, or use our website content for commercial purposes without prior written permission.

14. Promotions & Discounts

Promotional offers, discounts, coupons, and special campaigns may be subject to additional terms.

PrigoShop reserves the right to modify, suspend, or terminate any promotional offer at any time.

Unless specifically stated, promotions cannot be combined with other offers.

15. Limitation of Liability

PrigoShop makes reasonable efforts to provide accurate information and reliable services. However, we cannot guarantee that the website will always be available, error-free, or uninterrupted.

PrigoShop shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical problems, or other unforeseen circumstances.

16. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that information provided during the ordering process may be used to process, verify, and deliver your order and to provide customer support.

17. Changes to These Terms

PrigoShop may update these Terms & Conditions from time to time.

Any changes will become effective when published on this page. We encourage customers to review this page periodically.

18. Contact Us

If you have questions regarding these Terms & Conditions, orders, or our services, please contact PrigoShop through the contact information provided on our website.

Thank You for Shopping with PrigoShop

We appreciate your trust and look forward to providing you with a convenient and reliable shopping experience.